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This qualification is ideally suited to finance and mortgage brokers who wish to develop further skills in assisting clients in selecting commercial finance products, as well as graduates of Certificate IV Financial Services (Finance/Mortgage Broking) who would like to gain further qualifications. It includes all the essential skills such as product knowledge, legal aspects and documentation required to implement a mortgage based loan. Our program caters for students from a wide variety of organisational, professional and personal backgrounds.

The program can be completed online for $1,950.00 or Blended* for $995.00 (annual fee)

Or through an intensive workshop program for $2,995.00 or Blended* workshop program for $1,595.00

*Please note to attend the 'Blended program' you MUST hold your FNS40810 or FNS40811 Certificate IV in Finance and Mortgage Broking and supply this at enrolment. (if you hold FNS40804 - we have a GAP assessment you MUST complete as part of the program) For further information on our Workshop please view our face-to-face session or contact 1300 200 705.


This program is particularly appropriate for those who work in financial services and would like to progress to a specialist lending role. Also, for those who would like to work as finance/mortgage brokers, this qualification is recognised by the various finance / mortgage broking professional associations such as the Mortgage and Finance Association of Australia (MFAA).

Face to Face Sessions


To see a list of the current courses we have on offer at ISM please click here


To complete an online program please select from the below options:

ONLINE - UPGRADE - FNS50311 Diploma of Finance and Mortgage Broking Management

Click here to enrol into the Online UPGRADE Diploma of Finance and Mortgage Broking Management Program.


You must meet the following criteria prior to enrolling:
- hold your Certificate IV in Finance and Mortgage Broking **
- hold lender accreditation
- been in the industry for over 2 years
- be an associate member

** You MUST hold your FNS40810 or FNS40811 Certificate IV in Finance and Mortgage Broking and supply this at enrolment. (if you hold FNS40804 - we have a GAP assessment you MUST complete as part of the program)

Upgrade online program is $995.00 


ONLINE - FULL - FNS50311 Diploma of Finance and Mortgage Broking Management

Click here to enrol into the Online Full Diploma of Finance and Mortgage Broking Management Program.


 Online Full Diploma program is $1,950.00


There are no prerequisites required for enrolling in this qualification. Applicants are expected to have Year 10 or equivalent level literacy and numeracy skills and the ability to develop moderately complex programs of work without close supervision. Where applicants fall outside of this profile techniques for customising learning material, delivery strategy and assessment tools are employed.


The course is delivered to individuals and groups through a range of models including distance education, supported distance education, and facilitated learning blended flexible delivery. Learning Materials and tutorial support is provided to suit the mode that the participant chooses as the preferred learning mode.


Upon successful completion of this qualification, you should be able to demonstrate:

  • practical skills to assess and settle loan applications
  • an understanding of the structure of the industry, its key players and the lending process
  • an awareness of lending products and sources of funds for lending
  • a thorough understanding of financial statements and their application to loans
  • the ability to identify risk and understand the risk mitigation process
  • the ability to review ongoing loans and manage non-performing loans
  • a working knowledge of relevant industry legislation
  • an awareness of the highest ethical standards in financial services
  • a competitive edge to get started in the lending industry.


The course duration is 24 months when completed as a traineeship, and is therefore eligible for Existing Worker participation. The qualification can also be achieved in a shorter period of time when not completed as part of a traineeship.

The time it takes different people to obtain the competencies will vary depending on such things as work experience and prior learning. Nevertheless, it is estimated that the 'average' student should be able to complete the qualification in approximately 4 hours a week of study over a 24 month period.


To achieve FNS50311 Diploma in Finance/Mortgage Broking Management, the participant will need to complete 15 units of competency as below:

  • 10 core units, plus
  • 5 elective units.


This course has a number of mandatory core units and a variety of electives from which you can choose

Click here for full details of the core units and electives.


All of our training is focused around helping you gain important employability skills. For full details of the employability skills you will gain through this course click here.


Assessments for this qualification will be provided with your course material after enrolment.


Online Learning

Study At Your Pace

Interactive training that you can fit around your lifestyle.

Government Funding

Training You Can Afford

Need training, but worried you can't afford it? Find out if you are eligible for government funded training.


"With Police Bank being a Mutual Bank, one of the benefits of using a company like ISM, is that the staff are exposed to how other financial institutions operate, and how the staff need to understand we are competing against the Big 4 and Brokers and not other Mutual Banks.  This insight made a huge impact to the team, and made them re-evaluate how they operate.......In every Product suite we found an increase in both "number of products" and "value of these products."

Mark Hudson - General Manager Operations